Deleting your Rize Trade account permanently removes your account and all data associated with it. If you have an active subscription, deleting the account cancels the subscription and no refund is issued.
Warning: Deleting your account is permanent and cannot be undone. If you only want to stop future charges, cancel your subscription instead. Canceling keeps your trades and data, and you keep access through the end of your billing period.
Before you delete
Deletion removes the account and every piece of data tied to it, and there is no way to recover it afterward. If you have an active subscription, deleting the account cancels it without a refund, so confirm you are ready to lose both your data and your paid access before you start.
Delete your account
The Delete account page warns you that the action is permanent before you can proceed.
- Open Settings and go to the Delete account page.
- Read the warning: deleting permanently removes your account and all data associated with it, and the action cannot be undone. If you have an active subscription, the page notes that deleting cancels it and no refund is issued.
- Type Delete my account into the confirmation field. The Delete my account button stays disabled until the phrase matches exactly.
- Click Delete my account. A confirmation dialog titled Delete account? repeats that the action permanently deletes your account and all data and cannot be undone.
- In the dialog, click Delete to finish. Choose Cancel if you want to back out.
After you delete
Once you confirm, you are signed out and taken to a success page that reads Account deleted and confirms your account and all associated data have been deleted. From there, use the Return to home link to leave the page.
Because deletion is permanent, there is no way to restore the account or its data later. If you are unsure, cancel your subscription instead and keep your account. See Manage, upgrade, or cancel your subscription.