Privacy Policy

1. Introduction

RizeTrade ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading journal and analytics platform.

By using RizeTrade, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

• Account Information: Email address, name, and password
• Trading Data: Trade records, account information, performance metrics
• Journal Entries: Notes, tags, and annotations you create
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Profile Information: Any additional information you choose to add to your profile

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Cookies: Session data and preferences (see Section 6)

2.3 Third-Party Data

We may collect market data from third-party providers (such as Polygon.io) to enhance your trading analysis. This data is used solely to provide the Service and is not shared with other parties.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide the Service: Process trades, generate analytics, and display your data
• Account Management: Create and maintain your account, authenticate users
• Payment Processing: Process subscriptions and payments through Stripe
• Communication: Send service updates, newsletters, and support responses
• Improvements: Analyze usage patterns to improve features and user experience
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our terms
• Analytics: Create anonymized, aggregated statistics about Service usage

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Stripe: Payment processing
• Vercel: Hosting and infrastructure
• Polygon.io: Market data
• Resend: Email delivery
• Google Analytics: Usage analytics
• Crisp: Customer support chat

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

If RizeTrade is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Regular security audits and updates
• Access controls and authentication mechanisms
• Secure password hashing
• Regular backups for disaster recovery

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Essential Cookies: Required for authentication and basic functionality
• Analytics Cookies: Help us understand how users interact with the Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Export: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information
• Object: Object to certain types of processing

To exercise these rights, please contact us through our contact page. We will respond to your request within 30 days.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your information within 90 days, except where we are required to retain it for legal or regulatory purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

10. Children's Privacy

RizeTrade is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

We do not sell personal information to third parties.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

13. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or a prominent notice on the Service.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page.