Why does password reset say "we could not find your account"?

That message means you are most likely using the wrong email, or you entered it incorrectly.

Password reset is available from the sign-in page.

What this message means

When password reset says we could not locate your account, Rize Trade did not find an account for the email you entered.

How to find the right email

1. Open the Reset password form.
2. Enter an email you might have used with Rize Trade.
3. Submit and check whether that address gets a response.
4. If not, try another email you use.
5. Keep going until one gets a response. That is the email on your account.

Check spam and promotions folders for each address you try.

Other ways to sign in

If you signed up with Google, use How to log in with your Google account instead. For magic link and first-time options, see How to sign in for the first time.

If none of your emails get a response, contact support@rizetrade.com.